The Impact of Organizational Commitment on Organizational Citizenship Behaviour among Managerial Level Employees in Apperal Industry in Gampaha District

Abstract

Organizational Citizenship Behaviors (OCBs) are activities which are voluntary, go beyond the formal obligations of employees, and significantly affect the efficiency of the entire organization. Not only has the nature of OCBs been studied, but so too have their dimensions and antecedents. However, there is a significant research gap in the area of employee manifestations of citizenship behaviors in the Apparel industry. This study attempted to examine the impact of Organizational Commitment on Organizational Citizenship Behavior among managerial level employees in Apparel Industry in Gampaha District. The objective of this study was to investigate the impact of organization commitment and its dimensions (Affective commitment, continuance commitment, normative commitment) on organization citizenship behavior among managerial level employees 110 managerial level employees were selected as a sample by using simple random sampling method. In this study, data were collected by use of structured questionnaire. OCB was measured by using standard scale which was developed by Chiun-Lo and Ramayah (2009). Organizational commitment was measured by using a scale developed by Allen & Meyers (1990) which was consisted with 24 items. The finding of the research revealed that there is a positive relationship between affective commitment and normative commitment of organization with organizational citizenship behavior. Whereas, continuance commitment shows a negative relationship with OCB. Therefore it suggested that, if the management of the any organization consider the organization commitment it will positively relate with the organization citizenship behavior of the managerial level employees. Relevant training is most important to managerial level employees to give their high performance while giving fullest commitment to the organization.