Abstract
The study aimed to test the impact of intellectual capital (human capital, structural capital, and relational capital) on smart organization (environment understanding, continuous learning, find strategic alternatives, adaptation and collective intelligence) at Al-Bashir Hospital in Jordan. The study used the quantitative descriptive approach, where the study data were collected from hospital administrators through an electronic questionnaire that was distributed to all directors in it, and 103 questionnaires were retrieved, which were subjected to statistical analysis. The study results indicated that they found average levels of the dimensions of intellectual capital and the dimensions of smart organization. The results also showed that there is a significant impact of intellectual capital on smart organization, and that the most influential dimensions of intellectual capital on smart organization are relational capital and structural capital.
Highlights
The business environment of the current era is witnessing great developments, as investment in the health sector is considered one of the most profitable investments, and has a high contribution to protecting the purchasing power of savings, as it is considered one of the most common economic activities among people, and the investor base in this sector in Jordan is large
The results of the stepwise regression analysis indicated that the impact of human capital on smart organization was not significant. This means that the sequence of dimensions of intellectual capital in terms of its strength on smart organization was in the first place for relational capital and for structural capital
The study results indicate that there are medium levels of the dimensions of intellectual capital, where human capital took precedence in a relative manner compared to structural capital and relational capital
Summary
The business environment of the current era is witnessing great developments, as investment in the health sector is considered one of the most profitable investments, and has a high contribution to protecting the purchasing power of savings, as it is considered one of the most common economic activities among people, and the investor base in this sector in Jordan is large. The study showed a set of results, the most important of which are: there is an impact of strategic management in building the smart organization, and this effect has increased in light of the presence of strategic leadership as a modified variable, and the results of the descriptive analysis of the dimensions of the smart organization (continuous learning, adaptation, and collective intelligence) showed that companies pay attention to great for the dimensions of the smart organization in varying proportions, where collective intelligence obtained the highest level of importance, and this indicates that companies depend on the collective energies and capabilities of their work teams, in addition to making efforts that enable them to encourage and attract creative ideas to their cadres, and crystallize this in improving performance levels and raising the level of the quality of the work mechanism, which would improve the reputation, continuity and survival of pharmaceutical companies with customers in the market despite the intensity of competition, as well as the extent to which companies are interested in diagnosing environmental factors and understanding the market, which enabled them to reduce risks resulting from randomness and ambiguity and increase their ability to adaptation, and the results showed a high level of companies’ interest in developing and educating their employees in order to generate added value for their clients, and to effect positive chang in future strategic scenarios. The five-point scale was adopted to answer the items of the study tool, which ranged between strongly agree (5) points, and strongly disagree (1) one point
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
