Abstract
Quality assurance consider as one of the most important concerns in higher education institutions, which may influence the overall rank of universities. Innovation technology may play an important role in improving such quality of higher education institutions. Innovation technology provides several benefits, which are seen immediately, for instant, allowing students to share information easily and to discover new experiences within the education system. This study aims to find out the key factors of innovative technology affecting the quality assurance at higher education institutions in Jordan. By adopting the diffusion of innovation theory, this study sheds light on several factors that extended from this theory. Fieldwork including five universities in Jordan was conducted to specify the actual technological factors that may influence quality assurance at higher education institutions. An interpretive paradigm using triangulation methods was applied to collect data, conducting sixteen semi-structured interviews with major stakeholders in Jordanian universities, including professors, university vice-chancellors, IT managers, heads of departments, and deans of schools. The researchers also held two focus groups and distributed 232 surveys to Jordanian students.
Highlights
Research into the ways that information and communication technology (ICT) can be used to support educational institutions is not a new topic
Several benefits could be gained through the adoption of innovative technology at higher education such as Providing new creative and different methods of teaching and learning as alternatives to traditional classroom methods
This study found that there are several factors that may influence the quality of higher education in the light of technological factors as follows: Perfection, value for money, Fitness for Purpose, and higher education institution outcomes
Summary
Research into the ways that information and communication technology (ICT) can be used to support educational institutions is not a new topic. This research is intended to assist Jordanian higher education institutions (JHEIs) in adopting innovative technology to improve the education quality, by defining the main factors. Several benefits could be gained through the adoption of innovative technology at higher education such as Providing new creative and different methods of teaching and learning as alternatives to traditional classroom methods. It can provide more flexibility in terms of reaching documents from any place and at any time. It can be expanding collaboration and knowledge sharing among students beyond the classroom [2]
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