The Impact of Digital Communication Technology on Education in the Post-Crisis Period of the Covid-19 Pandemic

Abstract

This study investigates the impact of digital communication technology in the education sector of Indonesia following the Covid-19 crisis. The rapid spread of the pandemic necessitated a shift towards digital communication tools in educational institutions. However, challenges such as limited access due to concurrent usage were encountered. This qualitative research employs a post-positivist paradigm and utilizes in-depth interviews with purposefully selected informants to collect data. The findings reveal that the adoption of online media technologies, including eLearning platforms, Zoom, Google Meet, WhatsApp, Classroom, and YouTube, has significantly enhanced technological literacy among students and lecturers. Moreover, it has facilitated effective communication both offline and online, demonstrating potential for future outcome-based education. This study emphasizes the importance of appropriate technology in post-crisis education, underscoring its value as an asset in the learning process. The findings contribute to the existing body of knowledge on digital communication technology in the educational context, specifically in the Indonesian setting.