The Impact of COVID-19 on Garuda Indonesia’s Operation

Abstract

The research purpose is to study and identify the impact of the COVID-19 pandemic, in the form of new policies and restrictions, on the airline Garuda Indonesia. The research which has been undertaken is done with interpretivism using the abduction technique considering the dynamic and changing character of operation. This technique is intended to assist the researcher in comprehending the many interpretations of the influence of COVID-19 on Garuda Indonesia's operations that are affected by the societal viewpoint on the event. In this occurrence, the researcher is looking through the perspective of the interviewee, and the comparison approach has been performed to analyze the data in this instance. The information has been gathered via documents, reports, and operations, as well as an interview with a source from Garuda Indonesia, who provided the information. Following the study, it was discovered that several of the independent factors had a significant impact on the dependent variable, where the independent variable is the COVID-19. Flight activities, the number of planes, the number of passengers, the number of crews, the company's debts, government aid, and future strategy, are the dependent variables. It has been found that there exists a negative relationship between the COVID-19 pandemic and the flight activities, the number of planes, the number of passengers, the number of crews, the company’s debts, government aid, and the future strategy. The impacts are considered severe and there are some new policies that the company did and still do carry out as efforts to preserve the company.