The Impact Of Cognitive Flexibility On Resistance To Organizational Change, Considering The Effect Of Organizational Citizenship Behavior (OCB), In Tehran Province Gas Company

Abstract

As people who have cognitive flexibility, are able to determine suitable ways to adapt to situations through the process of social cognition, consequently, they can find substitute and in different ways, and are more flexible than those who only know one way to flexibility. Resistance to change can be defined as continence to it. So it may become a source of conflict within the organization.