THE IMPACT OF BUSINESS INTELLIGENCE SYSTEMS ON PROJECT MANAGEMENT IN HIGHER EDUCATION: AN EMPIRICAL STUDY

Abstract

The successful completion of projects depends on effective project management, particularly in the complex and dynamic environment of higher education institutions. Business intelligence (BI) tools can assist identify problems and hazards, facilitate decision-making, and offer insightful information on how projects are performing. The purpose of this study is to examine how BI systems are used for project management in higher education institutions and to suggest a successful project management strategy that incorporates BI systems. To determine the present state-of-the-art in project management and BI systems in higher education, the research technique includes a rigorous literature review of academic and industry sources. An analysis of a case study from a university that has used a BI system for project management is also included in the Study. The study's conclusions imply that BI systems can enhance project management at higher education institutions by supplying precise real-time data on project performance, risks, and problems. By facilitating better decision-making, early issue detection, and prompt problem resolution, the deployment of a BI system has improved project management, according to the case study analysis. The study suggests a successful project management strategy that incorporates BI systems in higher education institutions based on the findings. The following steps make up the suggested strategy: Project objectives and scope definition, project planning, BI system implementation, BI system performance monitoring, project issue and risk identification and mitigation, and continuous improvement are the steps in a project. The suggested framework can assist institutes of higher learning in managing projects successfully by making use of BI tools. The paper also outlines the critical success criteria for BI system deployment in project management in higher education institutions, such as top management support, transparent communication, user training, and efficient data governance.