THE IMPACT OF APPLYING THE CONCEPT OF THE SEMANTIC WEB IN E-GOVERNMENT

Abstract

Together with the development of science and technology demands of society as well as people's needs are changing. These changes affect all areas of human activity in particular those related to electronic business. One aspect of interaction that has been affected by these changes is the interaction within the government. It is precisely these requirements which imply the development of an E-government. This Web based technology which is being used by the government as a communication channel is becoming more and more advanced. The complexity and the amount of information included in the communication channels requires the application of a new business concept used by the E1 Lidija Paunovic is PhD student at Faculty of Organizational Sciences, University of Belgrade. She earned a scholarship from the Ministry of Education and Science, Republic of Serbia. Her current professional interests include ebusiness, Internet marketing and e-government. She can be reached at lidijapaunovic@elab.rs. 2 Konstantin Simic is teaching associate and MsC student at Faculty of Organizational Sciences, University of Belgrade. His current professional interests include internet technologies, cloud computing, e-government. he can be reached at kosta@elab.rs. 3 Jovana Dadic is teaching associate and BsC student at Faculty of Organizational Sciences, University of Belgrade. Her current professional interests include e-business, e-government, semantic web, data modeling. She can be reached at jovana@elab.rs. 4 Branislav Jovanic is Head of Laboratory for multidisciplinary research at Institute of Physics, University of Belgrade. His current professional research include experimental physics, computer simulation in science, scientific computing. He can be reached at brana@ipb.ac.rs. 5 Dusan Barac is assistant professor at Faculty of Organizational Sciences, University of Belgrade. His current professional interests include internet technologies, e-business, e-government, mobile business. He can be reached at dusan@elab.rs. government. It is in these systems that the Semantic Web found it's use. This paper explores the impact of innovative concepts of the Semantic Web in Egovernment systems. The importance of Semantic Web technology, in this context, is to provide a basis for effective and efficient exchange of knowledge and information in order to coordinate business processes. Research results show that the Semantic Web promotes and improves communication between citizens and the E-government through interoperability. It is the ability of heterogeneous systems to work together, so that the information could be shared without the requirement of additional operations so the two systems could communicate, which is an essential element of any E-government. The lack of interoperability is a source of unnecessary costs well as monopoly. On the other hand the results show that potential problems may arise due to application of services based on the Semantic Web, but also that these shortcomings can be regulated with further development of E-government. The results of this paper may form the basis for further development of E-government and its services. Guidelines are given for the enhancement of quality of the processes in the usage of Semantic Web in E-Government but also in the improvement of potential negative impacts the application of this concept may have on business.