The Illusion of Will in Organizational Behavior Research: Nonconscious Processes and Job Design

Abstract

Theorizing and research in organizational behavior implicitly or explicitly assumes that behavior is the product of conscious will. However, an extensive body of literature suggests that much of human behavior is automatic and that nonconscious thoughts and feelings are primary drivers of reactions and behavior. Relying on propositions in use in job design theory and research as a critical case in point, the author reviews the literatures on automatic thought and nonconscious emotions and their implications. Based on these literatures, the author develops alternative propositions for job design theory and research that are based on more realistic assumptions about the mind and human functioning. In addition to discussing implications of nonconscious processes for job design, the author draws broader implications for the field of organizational behavior.