Abstract
In response to the COVID-19 pandemic, a Moroccan automotive glass company embarked on a strategic overhaul to improve its supply chain performance and resilience. Faced with excessive working capital tied up in inventory (Working Capital = $200M), the company chose to integrate advanced artificial intelligence (AI) technologies with Lean Manufacturing principles, including Just-In-Time (JIT) production and workload balancing. The goal was to lower inventory levels while maintaining a high service rate to meet customer demands. AI tools have played a crucial role in predicting quality defects and forecasting equipment availability, facilitating streamlined operations and cost reduction. This initiative also aims to enhance the supply chain's ability to withstand and adapt to future disruptions
Published Version
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