Abstract

The business case study on the extent human resource and organization behavior ensure organizational long-term sustainability at the workplace was done at WAMATA. The general objective of the case study was to assess the impact of human resource management practices and organizational behavior on organizational sustainability. Specifically, a business case study aimed to determine possible challenges and propose relevant solutions to mitigate those challenges. The business case study was driven by the situation faced by WAMATA of alarming trend of employee turnover. A descriptive case study design was employed to gather insights into the organizational dynamics at WAMATA. Primary data was collected through interviews with key stakeholders, while secondary data was obtained through documentary reviews. Data collection instruments used included interview questions and documentary review schedule. Data collection methods used to gather information from organizational records and reports included interviews and documentary review. Thematic analysis was used to analyze collected data, allowing for the identification of key themes and patterns related to human resource management and organizational behavior. Proposed solution include developing of friendly organization policies, create career paths and growth opportunities, flexible work hours, WAMATA should enhance employee involvement in decision- making, WAMATA should prioritize on work-life balance, and creation of learning and development programs. The business case recommends to WAMATA to improve working environment and to integrate ICT into business environment to enhance productivity and sustainability. The study concludes the practice of critical importance of human resource management and organizational behavior in achieving long-term sustainability at the workplace. The study recommends for continuous monitoring and evaluation of HR practices, fostering a culture of innovation and adaptability

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