The European Ombudsman and good administration post-Lisbon

Abstract

Introduction This chapter begins with an explanation of the European Ombudsman's mandate, following the changes brought about by the Treaty of Lisbon. It then examines other developments introduced by that Treaty, which are of direct relevance to the Ombudsman's work. These include improvements in the area of transparency, public participation, and the role played by national parliaments. The Charter of Fundamental Rights, now legally binding and including the right to good administration, is also mentioned. The chapter concludes with a more detailed look at good administration as a legal right and at principles of good administration more generally. The Treaty of Lisbon: A focus on the Ombudsman's mandate The Maastricht Treaty, which entered into force in 1993, established the European Ombudsman in order to enhance relations between citizens and the European Union level of governance. The Ombudsman is empowered to investigate ‘maladministration’. This concept will be examined in detail. The Ombudsman may act either in response to complaints, or on his own initiative.