The Empirical Study of Motivation, Abilities and Leadership on Work Effectiveness Through Organizational Culture of Bank Mandiri Employees in the Jember Area

Abstract

The aim of s research was to determine the influence of motivation, ability and leadership on the work effectiveness of Bank Mandiri employees in the Jember area through organizational culture. This research approach is a quantitative approach with hypothesis testing. The research population were Front Liner employees who are customer service employees in all units and offices of PT. Bank Mandiri in the Jember area has 50 employees. The sampling technique was saturated sampling. Research variables include stress, conflict management, mood and work effectiveness. The research results explained that motivation had a positive effect on employee organizational culture. Ability had a positive effect on organizational culture. The ability factor had a positive effect on employee work effectiveness. The ability factor had a positive effect on employee work effectiveness. Leadership factors had positive effect on employee work effectiveness. Employee organizational culture had a positive effect on employee work effectiveness.