The Emanating Role of Information Management in Social Performance: A Case of Logistics Operations in Medical Supply Stores in Lagos State

Abstract

BACKGROUND: Information management is a framework of data identity, procedure, characterization, and dissemination utilizing hierarchical, social, and technological entities. Consequently, information management requires collaboration and a specific depiction for each echelon within logistics operations to achieve optimality and also impact social performance. AIM: The study examined the emanating role of information management in social performance in the boundaries of logistics operations in medical supply stores in Lagos State, Nigeria. METHODS: The study adopted a survey with an aggregate of eight hundred and fifty (850) questionnaires. It was apportioned to employees in the logistics and operations division of sixty (60) medical supply stores in Lagos State, Nigeria. Notwithstanding seven hundred and ninety-five (795) were substantial for analysis. The respondents were drawn utilizing purposive technique and complete enumeration method. Information analysis was completed utilizing partial least square (PLS). RESULTS: The study identified the emanating role of information management in social performance based on the statistical outcome (β _= 0.415, R2 = 0.173, t-statistics=4.738 >1.96, p = 0.000 < 0.05). CONCLUSION: This infers that information management plays a critical role in social performance within logistics operations in the medical supply stores in order to achieve optimal performance.