The e-Government interoperability through Enterprise Architecture in Indian perspective

Abstract

e-Governance initiatives are similar across the world, but in India it will be more complex than in the developed countries due to the multi-tire administrative structure, diversity of culture, and different process management methods in various government departments. Globally most of the Governments are taking efforts for their interoperable e-Government system to provide one stop service to its stakeholders. The solution is e-government interoperability among the administrative structure of a country. One of the ways to get the interoperability in e-Governance systems is to uphold an Enterprise Architecture paradigm across the country. Many of the global tigers have successfully used enterprise architecture frameworks for their e-Govt interoperability. Government of India (GOI) has taken several initiatives to leverage e-Governance in the country with high importance given to citizen-centric service delivery and step forward with various triumphs in the e-Govt interoperability arena. This paper analyzed the need and possibility of Enterprise Architecture concept in the Indian context to achieve the e-Govt interoperability for integration of e-Governance services and we proposed a framework for this dilemma. This framework is helpful to arrive at the maturity level of e-Government in India that is expected in future by GOL.