E-Governance in India – A Critical Appraisal

Abstract

E-Governance in India has evolved over a period of time and various state governments and ministries of central government are at different stages of implementation. What began as computerization of government department subsequently led to streamlining of processes through computer networking. Of late the Government Process Re-engineering and Change Management have acquired Citizen Centricity and Service orientation. The previous e-Governance initiatives played a very important role in shaping the e-Governance strategy of India. The government of India has come up with National e-Governance Plan (NeGP) taking a holistic view of e- Governance initiative across the country integrating them into a collective vision and shared goal. The ultimate objective is to bring public services closer to citizens. The present paper is a review paper that critically evaluates the e-governance initiatives take by Indian government and attempts to find out the difficulties and how to overcome them. 