The effects of suggested tags and autocomplete features on social tagging behaviors

Abstract

AbstractMany websites employ social tagging to allow users to label and classify information. These tagging user interfaces use a variety of features to support efficient and consistent tag creation, including suggested tags and autocomplete for tags. This study uses a custom‐built tagging interface in a controlled experiment to determine how these features affect social tagging behavior. The study finds that suggested tags do not have a significant effect on the number of tags, number of unique tags, number of typos, or time elapsed per tagged provided. However, autocomplete significantly increases the number and consistency of tags provided, significantly decreases the rate of typos, and significantly decreases the elapsed time per tag provided. These findings for the autocomplete feature align with the priorities and constraints of social tagging folksonomies that support retrieval and site navigation and suggest that autocomplete is an important aid for text entry in social tagging user interfaces.