Abstract
ABSTRACT Previous research found that instructions to provide feedback and perceived negative reactions to feedback decreased participant measurement accuracy and the likelihood of feedback being provided. The current study aimed to extend that research by evaluating whether improvements in behavior following feedback could maintain accurate measurement and feedback delivery, despite negative reactions. A mixed AB groups design was employed, and 44 participants were assigned across two groups: a control group and a progressive improvement group. All participants experienced negative reactions in response to their feedback. The confederate either maintained the same safety performance in the control group or improved their performance in the progressive improvement group. The progressive improvement group had higher observation accuracy, and the difference was statistically significant (p = .004). They also omitted less feedback than the control group. These data suggest that improvement in the behavior may be one variable that attenuates the impact of a feedback recipient responding negatively.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
