Abstract
This study examines the factors that can affect the credibility, influence, and utility of evaluative feedback. These factors include the delivery strategy, accuracy, and type (positive/negative) of feedback provided. In this study over 500 participants were asked to complete a task, and were then randomly assigned to different conditions with varied feedback delivery methods, feedback accuracy, and types of feedback (positive/negative). Then they were asked questions about the feedback’s credibility, influence, and utility.
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