Abstract
The effects of two lottery incentive programs on employee performance were investigated in a field setting using a quasi-experimental control group design. Automobile service mechanics in two new car dealerships were the subjects in the experiment. The output of the subjects as well as the cost effectiveness of the lottery programs were the dependent variables. It was hypothesized that incentive programs with certain gambling characteristics may be more motivating and cost effective than traditional incentive programs already being used in some automobile dealerships.
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