Abstract
This paper introduces how information quality plays an important role in a supply chain performance. In order to make smarter use of global resources, the companies should pay attention to the quality of information to provide better services to their customers. This paper examines the factors influencing information quality and investigates the influences of information quality on supply chain performance. The information quality is classified into four types: accuracy, completeness, consistency and timeliness. The influencing factors include technological, organizational, and environmental characteristics. Supply chain performance is measured based on financial and non-financial indices. It can be found that the extent of information quality will increase supply chain performance and the extent of information quality is influenced by technological, organizational and environmental characteristics. The authors hope to understand the factors that influence information quality towards better supply chain performance will not only inform researchers of a better design for studying information quality but also assist in the understanding of intricate relationships between different factors.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
