Abstract
ABSTRACT The business environment of small and medium-sized enterprises’ (SMEs) is becoming increasingly unstable and unpredictable because of fierce competition and a turbulent marketplace. This study examines the role of absorptive capacity as an antecedent of competitive intelligence and assesses the moderating effects of market turbulence and competitive intensity in this relationship. Data were collected from 140 manufacturing firms in Quebec and analysed by using partial least squares structural equation modelling (PLS-SEM). The results reveal that absorptive capacity positively influences competitive intelligence; moreover, market turbulence and competitive intensity are conditional factors that affect competitive intelligence activity. Directions for future research and managerial implications are further discussed.
Published Version
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