Abstract
The aim of this manuscript is to identify for the reader how communication gaps during handovers from hospital personnel to parents after pediatric day surgery can endanger patient safety. Variables analyzed include parent-reported quality of communication and hospital safety culture, medication safety, surgical wound care, and nausea and vomiting knowledge. Data are obtained via a 21-item questionnaire. The reader is informed of a technique for communication quality measurement that combines naturalistic observation of the discharge process, a theoretical model of discharge communication and safety domain modeling and analysis. The reader is informed via the discharge communication and safety domain model of the areas posing the most risk to patient safety in the post-discharge period.
Published Version
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