Abstract
The main responsibility of Information Technology (IT) in business is to acquire, implement and maintain technology investments, which belonged within the Information Systems. In order to achieve successful IT planning and implementation, shared knowledge becomes an important enabler of the alignment of business and IT objectives. This research evaluates how cross-functional competence in business and IT people provides the basis for effective partnership to develop. The objective is to conceptually define and empirically measure the variables of IT competence in business managers and of business competence in IT professionals, and test the measurements for validity and reliability. A Simple Percentage Method, chi-square tests, Tables and weighted average were used to get clear picture of analysis with results showing how both IT knowledge and IT experience are instrumental in defining IT competence of business people. The results of these showed that IT service delivery dimensions, IT system dimensions (quality, delivery, trustworthy and management) and IT core characteristics have statistical significant influence on effective IT competences among IT business people and IT cognitive dimensions which included knowledge, skills and experience.
Highlights
The major duty of Information Technology (IT) is to obtain and establish systems of technology which exist within Information Sectors
This is a major part of the researcher's work in this study which seeks to measure those variables of IT competence in managers of business as well as the variables amongst IT professionals of business competence
The questions formulated by the study are: (a) What are the factors of Information Technology that define and measure IT competence in business? (b) How reliable and valid are the IT variables in measuring the IT competence of IT professionals and business managers? (c) How do the IT variables affect the competence of IT professionals in business management? (d) Does a relationship exist between these variables and IT competence in IT professionalism and what is the nature of this relationship?
Summary
There is a five IT competence model quoted by a group of World Bank IT experts which identifies the factors that aid effective partnership in IT business [6]. These include IT task competence, IT professional competence, IT administrative competence and IT ethical competence. There is an emergence of new perspectives on how business partnerships with people could be influenced by IT competence This is a major part of the researcher's work in this study which seeks to measure those variables of IT competence in managers of business as well as the variables amongst IT professionals of business competence. It evaluates how a crossfunctional competence could feed and sustain effective partnership
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