Abstract
This study aims to examine the effect of technological and behavioral attributes on the adoption attributes of the ShopeePay mobile payment application in Indonesia. The application is known as financial technology (fintech), which combines information technology and financial systems. The approach used in this research is a quantitative approach that was processed using SPSS and AMOS. Data collection in this research was done by distributing online questionnaires using a google form to ShopeePay users who used the application in the past month. The results of this study indicate that behavioral intention and social influence variables have an effect on actual use, perceived usefulness and perceived ease of use have an effect on behavioral intention, perceived ease of use and responsiveness have a positive effect on perceived usefulness, and responsiveness and security variables have a positive effect on perceived ease of use, also has a positive effect on social influence.
Highlights
These days, technological advancement eases people to live their daily lives
This study examined the determinants of behavioral intention, which include behavioral attributes and technological attributes to see other factors that can affect the actual use of fintech
This study aims to prove the effect of behavioral intention determinants that include behavioral attributes and technological attributes to see other factors that can affect the actual use of ShopeePay fintech
Summary
These days, technological advancement eases people to live their daily lives. The advancement is used by society for a faster and more practical lifestyle, and technology can support work effectively and efficiently. This is different for people who consider technology as something new and not easy to understand. Society is required to adapt to technological advancement so that technology can make life more modern. Technology is created to be practically applied, used repeatedly, provide shared values and benefits that anyone can enjoy (Castells, 2004). The latest technological innovation currently growing is a financial technology (fintech) that combines technology and the financial system
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