Abstract
Purpose The purpose of this paper is to develop a theoretical model and investigate the relationship between talent management (TM) processes and knowledge creation (KC) in Australian public and private universities. This is because of the pragmatic advantages for organisations that focus on talents and knowledge. Design/methodology/approach This research adopted the mixed-methods design. The sample comprised 23 individuals for the qualitative study and 286 individuals for the quantitative survey questionnaire, all conducted in nine public and private universities in Australia. Findings The qualitative outcomes were utilised to develop the quantitative survey statement. These outcomes are based on a three-stage method of thematic analysis. The core conclusion of the quantitative study is that there is a significantly positive influence on TM processes (TMPs) on KC. Research limitations/implications The principle limitation of this study was the scope. It only targeted one country (Australia), one state (Queensland) and a part of the higher education sector (the university). Practical implications This research designed a quantitative instrument of TMPs and KC for the Australian educational institutions. The instrument is severely designed and comprehensively conceptualised utilising social, excellent, performance, strategic, behavioural and developmental concepts within TMPs with innovative, informational and technological concepts underlining KC within the Australian public and private universities in Queensland. Originality/value The study adds value to both TM and knowledge management literature through designing a conceptual model that links both of these variables in one tool regarding the university sector.
Highlights
Current professional accountants use a wide range of computer applications to perform their day-to-day operational work (Do et al, 2020; Blankley et al, 2019; Boulianne, 2014)
Most of the respondents agreed that the aspects, namely, theoretical and practical knowledge of accounting software and knowledge of using accounting software such as Tally/ Quick Books/ Peachtree/ enterprise resource plan (ERP)/ Generalized accounting software/ Excel/ and so forth among accounting professionals of small and medium enterprises (SMEs) in Oman were considered as vital contributors which lead to practical use of accounting software among SMES in Oman
This result is supported by Oduro (2020), Pillay (2016), who claim that lack of practical knowledge and unable to experience the potential benefits of latest technology and strategies to support and boost SMEs in achieving their business operational objectives is the major barrier to Information communication technology (ICT) adoption
Summary
Current professional accountants use a wide range of computer applications to perform their day-to-day operational work (Do et al, 2020; Blankley et al, 2019; Boulianne, 2014). The enhanced use of accounting software has changed the accounting process, which involves transactional entry, data storage and preparation of financial statements and related information, and has an impact on the decisions of stakeholders who use financial statements for various purpose. This is useful for internal control systems employed by the entity (Turner et al, 2020; Senft et al, 2016). Lack of use and knowledge of accounting software leads to continued manual accounting that may be very hard for business owners, especially SMEs, to monitor financial health of their businesses.
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