THE EFFECT OF PSYCHOLOGICAL EMPOWERMENT AND HR PRACTICES ON JOB SATISFACTION: THE ROLE OF EMPLOYEE ENGAGEMENT AS MEDIATOR

Abstract

Employee job satisfaction has become the center of attention for academics and practitioners. Nevertheless, the determinants of employee job satisfaction are still far from conclusive. This study investigates the impact of employee engagement as a mediation between psychological empowerment, HR practices, and job satisfaction. The research population is all employees at the Directorate General of Sea Transportation, West Sumatra, totaling 115 employees. All of them are used as research respondents where data processing uses Smart-PLS. The study's results found that psychological empowerment had a positive and significant effect on employee engagement, and then employee engagement also had a positive and significant impact on job satisfaction. HR practices do not affect employee engagement; psychological empowerment and HR practices do not affect job satisfaction. Employee engagement mediates the relationship between psychological empowerment and job satisfaction but does not mediate the relationship between HR practices and job satisfaction.