Abstract
The Effect of Organizational Citizenship Behaviour and Training on Employee Performance through Employees’ Work Motivation
Highlights
Surabaya Shipping Polytechnic is one of the basic and secondary levels Technical Implementation Unit in the environment of the Human Resources Development Agency (BPSDM) at the Ministry of Transportation
It can be concluded that all the variables in this study are Organizational Citizenship Behaviour (OCB), Training, Discipline, as well as motivation and employee performance perceived by the respondents as good categories
From the results of hypothesis testing, from the 6 direct hypotheses tested only 1 which is not significant, that is the influence of promise on https://modecon.mnau.edu.ua | ISSN 2521-6392. Motivation because it has a Critical Ratio (CR) and P value that does not performance through motivational variables, it is proven meet the requirements
Summary
Surabaya Shipping Polytechnic is one of the basic and secondary levels Technical Implementation Unit in the environment of the Human Resources Development Agency (BPSDM) at the Ministry of Transportation. The purpose of this study is to look at organizational citizenship behaviour (OCB) and employees’ training through employees’ work motivation to work simultaneously on the performance of Surabaya Shipping Polytechnic employees. The object of this study is the society behaviour (OCBC), training, discipline, work motivation and employee performance. The subjects of this study were employees of the Surabaya Shipping Polytechnic. The population in this study were employees of Surabaya Shipping Polytechnic, amounted 161 people. Afterward, sampling technique using census method in which a whole population is used as samples. This study uses a total of 26 indicators, the samples used amounted 161 samples
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