The effect of organizational ambidexterity on the sustainable performance of SMEs in the Limpopo province of South Africa

Abstract

Studies on organizational ambidexterity have mostly ignored social and environmental performance in favour of focusing on financial performance. This study investigated the relationship between organizational ambidexterity and the sustainable performance of SMEs. Financial, social, and environmental indicators were used to measure sustainable performance. The study used the quantitative research method, and the cross-sectional survey method to collect data from 145 respondents. A self-administered questionnaire was utilized throughout the data-collection phase of the study. Descriptive statistics, Pearson correlation, and regression analysis were used for data analysis. The results indicated significant positive relationships between organizational ambidexterity and SMEs' financial, social, and environmental performance. The study recommends that agencies that support small businesses should organize seminars to train and educate SME owners on organizational ambidexterity and sustainable performance. The results of this study can assist small business owners in continuing to educate themselves and their staff about organizational ambidexterity. The study recommends that agencies that support small businesses should organize seminars to train and educate SME owners on organizational ambidexterity and sustainable performance.