The Effect of Knowledge Management Ability on Organizational Performance with Organizational Trust as A Mediation Variables

Anikotul Fitria

doi:10.15294/maj.v9i4.42673

Abstract

The purpose of this study was to determine the effect of Knowledge Management Ability on Organizational Performance with Organizational Trust as a Mediation Variable in the Presto Milkfish Micro, Small and Medium Enterprises (MSMEs) in the city of Semarang. The population in this study was 117 MSME managers. The variables in this study were Knowledge Management, Organizational Performance, Organizational Trust. The method of data analysis used descriptive analysis and path analysis using SPSS version 21 software. The results showed that Knowledge Management and Organizational trust had an effect on Organizational Performance. Knowledge Management affects Organizational Trust. Furthermore ,. Organizational Trust is able to mediate the influence of Knowledge Management on organizational performance. Suggestions for future research are expected to test knowledge management variables with different dimensions such as knowledge sharing and organizational support. From the results of this research, it is hoped that the managerial Umkm will pay more attention to knowledge management and organizational trust in order to achieve optimal organizational goals. To improve knowledge management skills, management needs to attend training and seminars held by the government and other private parties

Highlights

The reality of the increasingly competitive business world today requires organizations to have the ability to manage human resources which are a strategic component in organizational success (Alniacik et al, 2013)
Hypothesis Testing In this study a regression analysis was conducted to find out the relationship between the independent variables of Knowledge Management, Organizational Trust on the dependent variable of organizational Performance
Direct Effects of Knowledge Management on Orgnizational trust. This significance test was conducted to determine the effect of knowledge management on organizational trust

Summary

Introduction

The reality of the increasingly competitive business world today requires organizations to have the ability to manage human resources which are a strategic component in organizational success (Alniacik et al, 2013). Human Resources have an important role in the organization. This is because human instincts as social creatures spend part of their time in organization (Aydin et al, 2012). It is necessary to have proper human resource management in achieving organizational goals. HR management can be done by retaining potential employees. Finding the right person for the job is an important task that must be fulfilled in achieving a higher quality of work life (Alniacik et al, 2013)

Objectives

Methods

Results