Abstract

This research to know the effect of organizational trust and commitment to organizational citizenship behavior of high school teachers in Makassar City. This study aims to contribute to an organizational commitment to organizational citizenship behavior among high school teachers in Makassar City. This research uses a quantitative approach with a survey method. The population in this study were all high school teachers in Makassar City. The target population is all teachers from 22 state high schools in Makassar, which amount to 1088 teachers. The sample in this study was 292 respondents. The data collection technique uses a questionnaire with a Likert scale. The results of this study indicate there is a direct effect on job satisfaction on organizational citizenship behavior, there is a direct effect on organizational commitment to organizational behavior, and there is a direct effect on job satisfaction on organizational commitment.

Highlights

  • Senior High School (SMA) is a formal educational institution whose job is to carry out a national education program

  • It is expected that teachers in educational institutions can be more integrated with the work environment. organizational citizenship behavior is the behavior taken by the teacher to increase the effectiveness of the educational institution, but it is not a formal responsibility of the teacher

  • From the table above we can see that the variable data for organizational citizenship behavior (Y) has the lowest score of 111 and the highest is 175

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Summary

Introduction

Senior High School (SMA) is a formal educational institution whose job is to carry out a national education program. Kacmar, Carlos, Thompson, & Zivnuska (2019) suggested that organizational citizenship behavior often referred to as contextual performance, organizational citizenship behavior. It is expected that teachers in educational institutions can be more integrated with the work environment. Organizational citizenship behavior is the behavior taken by the teacher to increase the effectiveness of the educational institution, but it is not a formal responsibility of the teacher. This can be in the form of early-coming behavior, leaving early and helping coworkers to do their work. Business organizations, the entire social system will benefit greatly from the extra effort put in by individuals in Received Date: 19/01/2020

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