The Effect of Job Description on Employee’s Performance (Case Study of Dahabshiil Bank in Hargeisa, Somaliland)

Abstract

This study aimed to examine the effect of job descriptions on employee performance in Dahabshiil Bank Hargeisa, Somaliland. The study used a descriptive-quantitative approach of data collection, with a sample size of 44 employees and managers at the bank's headquarters on 26 June Road. The main instrument of data collection was a questionnaire, and data were analyzed using descriptive statistics, specifically the statistical package for social science (SPSS) software and Excel. The study aimed to fill the gap in the literature regarding the influence of job descriptions on employee performance systematically. The objectives of the study were to determine the relationship between job descriptions and employee performance and to identify the extent to which job descriptions affect employee performance. The study found that the majority of the respondents strongly agreed (55%) that there is a positive relationship between job descriptions and employee performance. Additionally, 23% of the respondents agreed with this statement, indicating that a significant proportion of the sample population recognized the importance of job descriptions in enhancing employee performance. On the other hand, 10% of the respondents were neutral, while 8% and 5% disagreed and strongly disagreed, respectively. Based on the findings, the study recommends that Dahabshiil Bank should ensure that all job descriptions are detailed, up to date, and effectively communicated to employees. Overall, the study provides valuable insights into the importance of job descriptions in enhancing employee performance in Dahabshiil Bank and can serve as a reference for other organizations in the industry