Abstract
This paper discusses the reasons for and objectives of the Government of Zimbabwe's decision in 1988 to invest and participate directly in the provision of urban stage bus services in the major towns and cities of Zimbabwe. The initial effects of this institutional change in ownership are discussed in respect of Harare, the capital of Zimbabwe. Assessment is made of the (short term) effects of that decision in terms of the operational and financial performance as well as service quality provided by the Zimbabwe United Passenger Company in Harare.
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