Abstract

Innovation is a combination of the overall success of an organisation because of its efforts to modernise, improve and apply various aspects of innovation in the organisation. The purpose of this study is to investigate the effect of innovation components on organisational performance in the Golestan Province. This is an applied research, which is descriptive-correlative in terms of data collection. Thus, a 32-item structured questionnaire was adapted from the literature for hypotheses testing. The statistical population of the research consists of the management and staff members of the Golestan provincial government. According to Cochran's formula, the research questionnaire was randomly distributed among 94 individuals in the research population. The data were then analysed with the SmartPLS 3 software using the structural equation modelling technique. Based on research findings, service innovation, administrative process innovation and technological process innovation have a significant impact on organisational performance.

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