Abstract

The purpose of this study is to investigate the impact of environmental knowledge and pro-environmental psychological climate on environmental citizenship behaviour with the mediating effect of environmental commitment. The primary data were collected from 177 employees of five selected commercial banks in the Batticaloa Region of Sri Lanka through self-reported questionnaires and analyzed by using univariate, bivariate, and multi-step mediational analyses. The findings of this study highlighted that environmental knowledge, pro-environmental psychological climate, environmental citizenship behaviour, and environmental commitment are at high levels among the surveyed banks. In addition, the findings discovered that there are positive and significant relationships existing among environmental knowledge, pro-environmental psychological climate, environmental commitment, and environmental citizenship behaviour of employees. Moreover, the mediating analysis revealed that environmental commitment partially mediates the relationship between environmental knowledge and environmental citizenship behaviour as well as the pro-environmental psychological climate-environmental citizenship behaviour linkage. This study has significant implications for managers who want to promote environmental citizenship behaviours, as they can benefit from improving the environmental knowledge of employees and developing a pro-environmental psychological climate in their organizational context.

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