Abstract

ABSTRACT To comprehend the mechanism of decent work’s impact on employee boundary-spanning behaviour, this paper constructs a research framework that includes promotion focus and a supportive organizational climate as a mediating factor and moderating variable. A two-stage survey is used to examine these assumptions with data collected from 346 frontline employees. The findings reveal that decent work has a significant positive impact on employee boundary-spanning behaviour and promotion focus has a partial mediating effect on this relationship. A supportive organizational climate plays a positive moderating role in the relationship between decent work and promotion focus.

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