Abstract

Efforts to improve the quality of a hospital should consider how job satisfaction of medical personnel, which will later have an impact on medical personnel performance. There are various ways that will be taken to improve performance, for example by providing appropriate compensation and improving quality of work environment conditions. Then job satisfaction is expected to increase and have a good impact on medical personnel performance at a hospital. The purpose of this study was to determine the effect of compensation, work environment and job satisfaction with employee performance at Prambanan Regional Hospital. This study used four variables namely compensation, work environment, job satisfaction and performance. The population in this study was employees who worked at Prambanan Regional Hospital, amounting to 300 people. The sampling technique used simple random sampling with a research sample of 150 people. Data analysis techniques used Structural Equation Modeling analysis. The result shows that there is a positive an significant effect between the compensation on the employee job satisfaction; there is a positive and significant effect between the work environment on the employee job satisfaction; there is a positive and significant effect between the compensation on the employee performance; there is a positive and significant effect between the work environment on the employee performance; there is no effect of the job satisfaction on the employee performance; satisfaction does not mediate the effect of compensation on the employee job satisfaction at Prambanan Regional Hospital.

Highlights

  • In an effort to improve health services, good service quality will be achieved if there is good cooperation between all health workers who work at a hospital

  • Compensation and work environment variables have an impact on job satisfaction and employee performance at Prambanan District Hospital

  • Appropriate compensation and a comfortable work environment have an impact on job satisfaction and have high performance to support the achievement of goals set by the company

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Summary

Introduction

In an effort to improve health services, good service quality will be achieved if there is good cooperation between all health workers who work at a hospital. Several factors can affect job satisfaction of nurses, among other compensation obtained and work environment where nurses working. By implementing tiered BPJS guarantee system in Indonesia, it results in changes in income of health workers in Indonesia Some nurses consider this change to have a positive impact on financial performance of medical personnel, but not a few of them are of think that this change causes highly decreasing of medical personnel income. Performance of medical personnel needs to be improved, for example by providing appropriate compensation and improving quality of work environment, it is expected that job satisfaction will increase and have a good impact on the performance of medical personnel at hospital. The purpose of this study was to determine the effect of compensation, work environment and job satisfaction with employee performance at Prambanan District Hospital.

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