The effect of combined arousal states on attitude change

Abstract

An experiment was devised in which subjects either were given a choice or were given no choice to listen to a counter-attitudinal communication. For half the subjects (Interrupt condition) the tape of the communication broke during the concluding sentence of the speech. The other half of the subjects (No Interrupt condition) heard the speech in its entirety. A recall measure indicated that subjects in the Interrupt condition recalled significantly more arguments made in the communication than subjects who heard the complete speech. This was interpreted as being a Zeigarnik effect caused by arousal created by the interruption. The choice manipulation should have created dissonance and motivated attitude change. Consistent with dissonance theory, measures of attitude change showed that greater attitude change toward the position of the speech occurred in the Choice condition than in the No Choice condition. In addition, an interaction in which significantly greater change occurred in the Choice-Interrupt condition than any of the other conditions was obtained. Since both the choice and interruption manipulations were hypothesized to be arousing, it was speculated that, in the Choice-Interrupt condition, the arousal created by the cognitive inconsistency and by the interrupted task may have combined to yield the increased attitude change. The conditions under which arousal states might combine were discussed.