Dissonance motivation: Its nature, persistence, and reinstatement

Abstract

This paper examines whether arousal is a necessary component of the motivation to reduce dissonance. Alternative responses to attitude-behavior inconsistency include attitude change, explaining the behavior by a consonant cognition (i.e., low choice), and attributing the dissonance-induced state to an alternative source, such as the purported side effects of an ingested “drug.” For conditions in which there are few consonant cognitions (i.e., high choice), a comparison of different “drug” conditions in which attitude change does or does not occur was expected to clarify which components of the dissonance-induced state mediate attitude change. Attitude change occurred in high choice conditions where the “drug” was described as pleasant, but not in high choice conditions where the “drug” was described as unpleasant or in a low choice condition. In addition, when the “drug” was descibed as arousing there was, if anything, more attitude change than when the “drug” was described as nonarousing. These results suggest that unpleasantness and not arousal per se is the motivating factor in dissonance reduction. The effects of the passage of time and reinstating the counterattitudinal behavior on the alternative responses to attitude-behavior inconsistency were also examined. Subjects returned 2 weeks later, stated their attitudes, recalled their original counterattitudinal essay, and again stated their attitudes. Although there was a general decrease in attitude change during this period, the pattern of attitude change remained basically the same. Attitude change following reinstatement increased from its original level only in those conditions where it had been initially attenuated through misattribution or a consonant cognition.