The effect of business continuity management and technology acceptance model towards lecturers’ performance moderated by servant leadership

Herson Keradjaan,Bernhard Tewal,Viktor Lengkong,Greis Sendow

doi:10.5267/j.msl.2020.10.003

Abstract

This research investigates the effect of business continuity management and technology acceptance models towards performance of lecturers moderated by servant leadership. The research respondents were 86 Halmahera University lecturers. The research method used was quantitative method by examining the effect of moderation and the direct effect by the method of interaction. The model was tested with structural equation modeling approach by using Smart PLS software. The results proved that servant leadership was able to influence lecturer performance. Servant leadership could also moderate the effect of business continuity management towards lecturer performance. However, business continuity management and technology acceptance models did not affect lecturer performance independently. Servant leadership also failed to moderate the effect of the technology acceptance model towards lecturer performance. This study recommends that servant leadership be applied at all levels of leadership because of the very important role in triggering lecturer performance. The application of servant leadership can also be combined with business continuity management since the interaction between of the two can improve lecturer performance.

Highlights

University performance in Indonesia is still far below the performance of universities in other countries
If we want to improve the performance of lecturers, the implementation of business continuity management cannot stand alone to support lecturer performance
If we want to improve the performance of lecturers, the implementation of servant leadership is a very good and strategic choice

Summary

Introduction

University performance in Indonesia is still far below the performance of universities in other countries. The process of establishing the rank for universities involved 13,138 programs from 1,368 universities, both public and private throughout the world. The highest publication data was achieved in 2017, after which publication declined dramatically, both on Scopus and on Google Scholar. It needs to be observed and examined why this decline occurs. This phenomenon occurs in most institutions in Indonesia. At the University of Halmahera which is the place where this research was carried out had the same phenomenon, especially in the performance of publications or article with scopus-indexed

Objectives

Methods

Findings

Conclusion