THE DIGITAL TRANSFORMATION CHALLENGES IN HIGHER EDUCATION INSTITUTION IN PALESTINE DURING THE COVID-19 CRISIS

Abstract

This article aims to shed the light on challenges that Palestinian university faced during COVID-19 pandemic. The technology and the digital environment are becoming part of our lifestyle. The whole world has been asked to change the way we work and live during COVID-19 pandemic. No more students sit in the classroom and listen only to lectures these days. Nowadays, education is interactive and engaging. Teachers are doing their best to approach instruction with technology being the mediator in the classroom. Digital transformation is a fundamental process in the knowledge society where information technologies play a vital role in helping students to produce knowledge and process information to meet the ever-growing demands of students, faculty and campus to create a learning environment where everything connects, therefore the efforts of universities, especially arab universities, began to digitize the learning process. As a result of this education Palestine universities has transformed into a rapid, and simple digital education, as the COVID-19 system resulted in the rise of e-learning on an unprecedented scale. Some challenges presented like: lack of strategic plan, digital inequity, technology infrastructure. We recommended the presence of instructional designers and the necessity of the continues evaluation process.