Abstract

The role that information and communication technologies (ICT) could play in socio-economic development has been recognized by governments worldwide. The most important starting point in most countries is a national ICT policy. In many developing countries, ICT policy development has increasingly become a participatory process. This is largely as a result of implementing policy reforms, with a strong emphasis on governance systems. This chapter is a case study of the development of national information and communication technology policy in Kenya, the influences of regional institutions and their products, and the role of the private sector and civil society. The chapter is based on a study that was carried out by reviewing existing relevant documents and by interviewing key persons involved in national and regional ICT policy in Kenya. The chapter also presents the challenges, conclusions, recommendations, and future research directions based on the case.

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