Abstract
The purpose of this study is to analyze the influence of organizational culture, career development, and competence, toward organizational citizenship behavior, job satisfaction and nurse performance at the Abdul Wahab Sjahranie Regional Public Hospital Samarinda. This study uses survey techniques by distributing questionnaires. Then the data obtained is processed by Partial Least Square (PLS) method using Smart PLS. The population of this study is all nurses in the inpatient room at the AW Sjahranie Regional Public Hospital Samarinda, totaling 201 nurses. The sample of this study are 201 nurses. From the study results, it can be seen that organizational culture and job satisfaction have insignificant positive effect toward organizational citizenship behavior. Career development has insignificant negative effect on citizenship behavior. Competence has a significant and positive effect toward organizational citizenship behavior. Organizational culture has insignificant and positive effect toward job satisfaction. Career development has a significant and positive effect toward job satisfaction. Competence has insignificant negative effect toward job satisfaction. Organizational culture and job satisfaction have significant and positive effect on performance. Career development, competence and organizational citizenship behavior have insignificant positive effect on performance. Keywords: Career Development, Competence, Organizational Citizenship Behavior, Organizational Culture, Job Satisfaction, Nurse Performance DOI : 10.7176/EJBM/11-27-01 Publication date :September 30 th 2019
Highlights
The growth in the number of hospitals will lead to increasing competition among hospitals
Based on the results of the analysis, the results of hypotheses testing are obtained as follows: 1) The coefficient value of the influence of organizational culture on Organizational Citizenship Behavior (OCB) is 0.184 and p-value 0.072 > 0.05 so that organizational culture has insignificant positive effect on OCB. This result shows that the organizational culture variable, has not been able to encourage the optimization of OCB
2) The coefficient value of the influence of career development on OCB is -0.039 and p-value 0.684 > 0.05 so that career development has insignificant negative effect on OCB. This result indicates that career development variable has not been able to encourage the optimization of OCB. 3) The coefficient value of the influence of competence on OCB is 0.497 and p-value 0.003 < 0.05 so that competence has significant positive effect on OCB
Summary
The growth in the number of hospitals will lead to increasing competition among hospitals. In addition to having a social mission, the hospital has a business mission, because the product is a service. Every hospital needs to continue to improve its quality to be able to compete with its competitors. One of them is Human Resource Management. This is important because humans are actors who have unique and multicomplex characteristics, and are the most critical component. The level of utilization of other resources will depend on how we utilize Human Resources
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