Abstract
Previous chapters have been concerned with the nature and role of organizational control, the effects of control on behavior, the elements of an overall control system, and the accounting-control system as a component of the overall organizational control system. This final chapter deals with some aspects of the design and evaluation of control systems in organizations. Specifically, it focuses upon the criteria which can be used to guide the development on evaluation of an existing control system. It also examines die adverse or dysfunctional effects of control systems that have not been effectively designed. Finally, we shall examine selected examples of control systems in order to illustrate their strengths and weaknesses. In brief, the overall objective of the chapter is to provide a framework that can be useful in the design and evaluation of control systems in order to enhance their effectiveness.
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