Аналіз існуючої системи контролю в установах соціальної сфери: недоліки та переваги

Abstract

Background: In today's world, control over the activities of social institutions is one of the key components of their success. Control is a necessary element in the effective management of institutions, as it allows you to track the fulfillment of tasks, compliance with requirements and standards, and ensures a timely response to possible problems. Today, many social institutions use various control systems to ensure the efficiency of their work. However, not all of them are perfect. Some control systems can be too complex and costly, while others are too simple and inadequate. Therefore, it is important to analyze the existing control systems in social sector institutions and find out their advantages and disadvantages. Purpose: to analyze the existing control system in social institutions, to identify the shortcomings and advantages of this system. Methods: The method of analysis, the method of comparison of opinions, the method of theoretical and empirical study of works by domestic and foreign scholars are used. Results: Our research has shown what problems exist in the system of control in social sector institutions that can negatively affect the quality of social services and the satisfaction of users' needs. In particular, the study considers such aspects as the insufficient number of controlling bodies, the lack of clear criteria for assessing the quality of social services, and the lack of openness and accessibility of information about the activities of social institutions. The advantages of the existing control system that can be used to improve this system are also identified. Conclusion: When it comes to the control system in social institutions, there are both positive and negative aspects. On the one hand, the existence of an oversight system can ensure a high level of service quality and consumer protection. On the other hand, the control system may be ineffective if it does not work properly or if there are not enough inspectors to conduct inspections. In addition, corruption schemes and other negative phenomena may arise in the control process. Therefore, it is important to constantly analyze and improve the control system in order to optimize it and improve the performance of social institutions. Keywords: existing control system, social sphere, advantages, disadvantages.