The degree of educational supervisors' practice of conflict Management

Mohamed Suliman Algaraidih

doi:10.14738/assrj.61.5898

Abstract

Abstract This study aims at highlighting the degree of educational supervisors' practice of conflict management strategies in AlDahra Governate in Oman. In order to achieve the goal, a questionnaire was conducted and that composed of (47) items distributed on seven key areas. After ensuring the validity and reliability of the questionnair, they were applied to (130) educational supervisors and first teachers. To answer the study questions, the study used means, standard deviations, and T-Test. The main results show that supervisors implement all conflict management strategies in AlDahra governate in Oman moderately and as the following Descending order: participation, settlement, avoidance, enforcement, and courtesy. Also, there are no statistically significant differences at the level of significance (α≤ 05,0) to practice the degree of educational supervisors' practice strategies for conflict management based on the variables of social status, qualification and years of experience. In the light of the results of the study, the researcher recommends the need of paying attention by the educational supervisors to understanding teachers’ attitudes, points of view, aspirations, and the involvement of some mediators in the event of problems between supervisors and teachers and between teachers themselves, employment of courtesy and diplomacy with teachers to end disputed issues, which reduces the chances of future conflict and being supporter to solutions between the parties of possible conflict. Keywords: educational supervisors, practice, conflict Management strategies.

Highlights

The subject of conflict has long been paid attention by researchers as a human phenomenon that has its causes and various forms and levels, it is a natural phenomena inhereted in individuals, and groups and it expressed his emotional state of pain.Educational institutions, like other types of institutions, include members who have their social nature described in terms of dynamism and continuous interaction and can not keep going on mutual agreement and consensus
AlZahrani study (2005) aimed to know conflict management stratgies used by Taif secondary schools principles in Saudi Arabia and in order to achieve the objective, the questionnaire composed of (40) items, and after making sure of the validity and reliability of all secondary school principals in Taif, the results revealed that: the main strategies of conflict within the secondary school in Taif, from the perspective of managers and teachers, was a conflict between individuals, followed by the individual's struggle with a group, and the conflict between groups
Make recommendations to contribute to the educational supervisors' practice of conflict management in the governerate of AlDahra Governate in Oman as effectively as possible

Summary

Introduction

The subject of conflict has long been paid attention by researchers as a human phenomenon that has its causes and various forms and levels, it is a natural phenomena inhereted in individuals, and groups and it expressed his emotional state of pain.Educational institutions, like other types of institutions, include members who have their social nature described in terms of dynamism and continuous interaction and can not keep going on mutual agreement and consensus. The subject of conflict has long been paid attention by researchers as a human phenomenon that has its causes and various forms and levels, it is a natural phenomena inhereted in individuals, and groups and it expressed his emotional state of pain. Conflict is likely to happen in the interests and as a consequence of differences in opinions and attitudes (Rashida, alqathat ,2012). Individual faces in these institutions a lot of different types of conflict; he could face a struggle within himself, between his ambitions and his readiness and abilities, may suffer as well from conflict as a result of his relations with others at work or because of administrative regulations (Alreuta 0.2012). The increase in conflict may result in negative consequences on the performance of employees and the level of the team spirit (Alani ,2013)

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Results