The CoP’s Role in Introducing New Technology in Cultural Organizations

Abstract

This study assessed the problem of the development of new technology and knowledge management in cultural organizations. The specific role of the community of practice (CoP) as an instrument of change management and knowledge generation in cultural organizations was considered. In terms of the study problem, qualitative research methods were used for the analysis of the academic literature and practical cases of libraries in Florida. The outcomes of the study demonstrated that the CoP did not play a negative role in the process of new technology integration in cultural organizations. In contrast, CoPs played a serious positive role thus generating ideas for innovations and supporting the personnel of libraries in their development. Concerning sources of barriers, the lack of resources, limited capabilities of librarians, and low support of management were considered the main issues. Further research should identify specific recommendations applicable for the improvement of the situation and sharing of the best experience in the sphere of digital transformation of cultural organizations.