Abstract
The Brazilian Justice, propelled by the benefits that the technological era can bring to the speed of the jurisdictional provision, proposed the implementation of the Electronic Judicial Process (PJe). In this context of demand for effectiveness, this article aims to identify and evaluate comparatively the ergonomics practices versus the recommendations of the theory on the search of the effectiveness of the Brazilian public service. The analysis focuses on the implantation of the PJe in the Brazilian Courts of Justice and the repercussions on the Quality of Work Life, identifying opportunities for the improvement of the results through the development and application of Ergonomics. The methodological strategy included a review of the literature, field observation, unstructured interviews, document analysis and comparative evaluation of theoretical models and practices in the implantation of the PJe. The results obtained were constituted by a chart illustrating the comparison between practices identified in the implantation of the PC and the possible opportunities of Light Improvements of the literature in Ergonomics. It could be observed that, after almost 10 years since the publication of Law 11,419 / 2006, which defined the implantation of the PJe in the Brazilian Judiciary, there are still few studies that consider and implement care regarding the ergonomic risks and the health and safety of the servers.
Highlights
Rothberg (2010) describes conclusions from research on the theory of digital democracy as a support for the formulation of public policies
The results show that the practices of QWL in the Brazilian public service are characterized by a clear mismatch between existing problems and activities carried out, with a QWL approach of assistentialist bias
The authors cite the chair of the Information Technology Commission of the Brazilian Bar Association (OAB), which stated that there is no country in the world that has implemented the electronic process in the breadth that is being proposed in Brazil
Summary
Rothberg (2010) describes conclusions from research on the theory of digital democracy as a support for the formulation of public policies. Moura (2014) presents an account of the electronic process in the labor judiciary as an inducer of the effectiveness of the jurisdictional provision: access to justice observed in a broader way, considering the effectiveness of the jurisdictional provision and its speed. It evaluates the paradigm shift, as a function of the new electronic procedure for processing processes. Tavares (2003) describes and analyzes the social representation of suffering in the group work of servants of a Federal Judicial Court. The research identified the main factors that interfere in the representations of well-being and malaise of the sample of 37 workers from different areas and functional links of the public institution
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