The Concept of Electronic Pensioner in Some Countries Versus Romania

Abstract

We aim to introduce the concept of e-pensioner (EP) with the intention of having this term used as a document within the European Union’s strategy on Artificial Intelligence (AI) for the period 2023-2027 and after implemented into the legislation of member countries. The relationship between older generations and emerging forms of digitalization and artificial intelligence is the focal point, aiming to provide an easily approachable dimension for pensioners. This article presents an analytical framework and approaches for integrating pensioners into the digital era. Following the exposition of theoretical foundations, the article delineates the use of pensioner cards in select countries worldwide. The intersection of pensioners with the digital era proves to be a fertile entry point for examining regulatory ordinances in the digital realm. A novel digital form, the AI-based digital portal, involves a technique of facial authentication for pensioners to send digital life certificates. Two key factors are named across all examined countries. The primary driver of digital transformation is propelled by the desire to enhance the efficiency and efficacy of public administration, which becomes particularly crucial as populations age, leading to increased demand for social services and competition for limited resources in the developed public sector. The innovative application of technology presents opportunities for streamlining processes, enhancing productivity, and reducing costs while concurrently improving service quality. The use of artificial intelligence (AI) in the management and administration of public pension funds stands for a natural progression of technology in the public domain. In an environment characterized by complexity and volatility, AI can provide a level of analysis and prediction that exceeds human ability. Presently, there exists a wide array of AI-powered tools for object detection, natural language processing, understanding and inference, optical character recognition, predictive analytics, anomaly detection, noise elimination, model forecasting, recommendation systems, and monitoring and observability.