The Comparison of Thai Qualification Framework for Higher Education and Capability Maturity Model Integration for Service

Abstract

This paper present a comparative analysis of Thai Qualifications Framework for Higher Education (TQF: HEd) and Capability Maturity Model Integration for Service (CMMI-SVC) in order to compare the high level similarities between these two frameworks when they are both applied to improve the quality instruction and standardization of higher education instruction delivery, pedagogy, and learning outcomes. TQF is used to standardize the quality of education in Thailand with the expected learning outcomes of students in five domains, namely: ethical and moral development, cognitive skills, interpersonal skills and responsibility, analytical and communication skills, and numerical analysis, communication and information technology. Since CMMI-SVC targets towards the agencies that provides services, it contains 24 process areas each of which has specific goals and generic goals. This paper suggests the eight high level topics to be analysed including objectives, model characteristics, products, applications, dissemination, enhancement and enforcement, content, essence, and evaluation. The result shows that TQF would benefits from integrating the CMMI-SVC maturity level and key process areas with generic and specific goals and practices.